Frequently Asked Questions

What size turkey should I order?

As a rough guide, you will need 500g per person.  This will allow for a generous helping on Christmas Day, with some leftovers.  Order larger if you want more leftovers for the following days! See our guide to sizes here.

When can I collect my turkey?

Collection days are usually 23rd & 24th December.  No appointment needed - just turn up during our opening hours (10am - 5pm).  We'll keep in touch in the run up to Christmas, and send you reminders by email.

If you prefer to collect on the 22nd, we can arrange this - just let us know in advance so we have your turkey ready.

Where should I store my turkey when I get home?

Your turkey needs to be stored in the fridge after collection.  Please make space, even if that means taking out some less perishable items to make room!  It can be removed from the fridge on the morning of cooking, to come to room temperature before going into the oven.

What is the Use By date?

Our turkeys are prepared fresh for Christmas, and have a use by date of the 26th December.  If you are planning to cook it after this date, it should be frozen on day of purchase.  They freeze well, and taste just as good after defrosting.  Allow  24 hours in a fridge to fully defrost before cooking.

What are the giblets and what do I do with them?


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